Data protection declaration
Your rights according to Art. 12ff. DSGVO
You should know what data we collect, process and use about you and for what purpose. This is your right and complies with the requirements of the EU General Data Protection Regulation (EU-DSGVO) of 27 April 2016, applicable from 25 May 2018, and the Federal Data Protection Act (BDSG-2018). We therefore provide you with an overview here of both the personal data stored about you and the data protection organisation of FV FRANKFURTER VERMÖGEN AG. This is to enable you to exercise your ‘basic right to informational self-determination’.
Contact
Responsible body:
FV Frankfurter Vermögen AG
Rathausplatz 1
61348 Bad Homburg
Tel.: +49 6174 95594 0
Fax: +49 6174 95594 19
Internet: www.frankfurter-vermoegen.com
E-mail: info@frankfurter-vermoegen.com
Data protection coordinator
Uwe Eilers
A data protection officer has not been appointed because the existing legal requirements do not require this.
Competent supervisory authority for data protection
The Data Protection and Freedom of Information Officer for the State of Hesse
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Telephone: + 49 (0) 611 1408 0
Email: poststelle@datenschutz.hessen.de
Section A: General information
1. Origin and categories of data
FV Frankfurter Vermögen AG receives personal data from clients and other business partners in the course of contract initiation and fulfilment. As part of our administrative activities, we also receive data from the custodian banks you have selected. Furthermore, we process personal data from publicly accessible sources, e.g. telephone directories, the internet.
Possible data categories
1. Names / contact details 10. Curriculum vitae
2. ID card data 11. Qualification data
3. Bank details 12. Insurance details
4. Creditworthiness data 13. Marital status and family situation
5. Financial data 14. Interests / preferences
6. Order data 15. Special circumstances
7. Billing data 16. Plans / goals for the future (private / professional)
8. Payment data 17. Company contact details
9. Tax data
2. Processing purposes
We process your personal data in accordance with the EU GDPR for a specific purpose and to the extent necessary.
Possible processing purposes
1. Contract initiation and conclusion
2. General contract fulfilment
3. Master data maintenance
4. Creation of an investment strategy
5. Creation of a suitability concept
6. Order processing
7. Payment transactions on behalf of customers
8. Order processing
9. Handling electronic communication
10. Strengthening customer loyalty
11. Sending a newsletter
12. Accounting / debt collection
13. Prevention of criminal offences
14. Fulfilment of higher-level legal requirements, in particular those for investment service institutions (e.g. WpIG, WpHG, various EU regulations and guidelines)
15. Safeguarding legal claims
3. Legal basis for processing
Based on the conditions of the EU GDPR, the processing of personal data by FV Frankfurter Vermögen AG is lawful.
Accepted legal bases
1. Consent
2. Contract initiation
3. Contract, quasi-contractual relationship of trust
4. Legal obligation, overriding legal provisions, public interest
5. Weighing of interests
4. Recipients of data
The employees of FV Frankfurter Vermögen AG process the corresponding personal data in order to fulfil the contractual and legal obligations. This occurs within the employment relationship – the data does not leave our catchment area. In addition, bodies outside FV FRANKFURTER VERMÖGEN AG (third parties) receive personal data on the basis of a defined legal basis. These bodies only receive the data that they require for the respective task.
Possible recipients of data
1. Public authorities (BaFin, Bundesbank, tax authorities, etc.)
2. Custodian bank / account-holding credit institution, securities institution, comparable institutions and processors
3. External accounting
4. Shipping service providers
5. Other contractually bound agents
6. Other bodies for which you have given us your consent to transfer data
5. Transfer to third countries
Data will only be transmitted to countries outside the EU or the EEA (so-called third countries) if this is necessary to execute your orders (e.g. payment or securities orders), if it is required by law (e.g. tax reporting obligations) or if you have given us your consent. If service providers in third countries are used, they are obliged to comply with the level of data protection in Europe in addition to written instructions by agreeing to the EU standard contractual clauses.
6. deletion periods
We process (and store) your personal data in order to fulfil our contractual and legal obligations and for the purpose for which you provide us with the data. As soon as the purpose of the processing no longer applies, this data is regularly deleted, unless its further processing is necessary for the following purposes.
- Fulfilment of retention periods under commercial and tax law: These include the German Commercial Code (HGB), the German Fiscal Code (AO), the German Banking Act (KWG), the German Money Laundering Act (GwG) and the German Securities Trading Act (WpHG). The periods for retention and documentation specified therein range from two to ten years.
- Preservation of evidence in the context of the statute of limitations. According to §§ 195ff of the German Civil Code (BGB), these limitation periods can be up to 30 years, whereby the regular limitation period is three years.
7. Your rights under the EU General Data Protection Regulation
1. (Advance) information: You are reading this at the moment.
2. Information: Upon request, we will provide you with a summary of the personal data we have stored about you.
3. Correction: You have the right to demand that we immediately correct any incorrectly recorded data.
4. Deletion: We will delete your data as soon as it is no longer necessary to process it. However, there are exceptions to this, see the following section.
5. Restriction of processing: We will no longer use your data if the purpose of the processing no longer applies but we are not yet allowed to delete it due to overriding legal provisions.
6. Data portability: Upon request, you will receive your data in a suitable form to transfer it to a third party.
7. Revocation: If you have given us permission to process your personal data for certain purposes, you can revoke this permission at any time without giving reasons.
8. Objection: If the data processing is in the public interest or justified on the basis of a balance of interests (‘predominant legitimate interest’), you can object to the processing of your personal data for contractual purposes.
9. Complaints: If you believe that the processing of your personal data by FV Frankfurter Vermögen AG is unlawful, you have the right to complain to the supervisory authority at your place of residence.
8. Are there obligations to provide and process data?
In particular, we are obliged under anti-money laundering regulations to identify you, for example on the basis of your identity card, before establishing a business relationship and to collect and record your name, place of birth, date of birth, nationality and residential address. In order for us to be able to fulfil this legal obligation, you must provide us with the necessary information and documents in accordance with the Money Laundering Act and notify us immediately of any changes that arise in the course of the business relationship. As a financial services institution subject to the supervision of the Federal Financial Supervisory Authority, we are legally obliged to process certain data when providing financial services (e.g. financial portfolio management, investment advice, investment and acquisition brokerage).
In the context of our business relationship, you must therefore provide the personal data that is necessary for the establishment and execution of a business relationship and the fulfilment of the associated contractual obligations or that we are legally obliged to collect. Without this data, we will generally have to refuse to conclude the contract or execute the order or will no longer be able to execute an existing contract and may have to terminate it. If you do not provide us with the necessary information and documents, we will not be able to establish or continue the business relationship you have requested.
9. Do we use automatic decision-making (including profiling)?
In principle, we do not use any fully automated decision-making in accordance with Article 22 of the GDPR to establish and conduct the business relationship. Should we use these procedures in individual cases, we will inform you of this separately, provided this is required by law.
10. Do we use electronic communication?
If you send us a message by email, the processing is usually necessary as a pre-contractual or contractual measure. In addition, you give us your voluntary consent to process your personal data for the purpose of establishing contact. To do this, you need to provide a valid email address, which is used to assign your request and to answer it. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.
11. Consequences of withdrawing consent and lodging an objection
If you revoke a necessary consent that has already been granted, we will no longer process your personal data. If you object to data processing in the public interest or on the basis of a balance of interests, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes.
Section B: Website-related information
1. collection of general information when you visit our website
When you view our website, general information is automatically collected using a cookie. This information (protocol files or server log files) describes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and similar information. This data is collected by the internet service that hosts our website. It is technically necessary to display the contents of the website correctly and is always collected when you are on the internet. It is processed in particular for the following purposes:
- To ensure a smooth connection to the website.
- To ensure smooth use of our website.
- Evaluation of system security and stability.
The data is stored for the purpose of error analysis and for statistical purposes so that we can offer you a convenient site and improve the site. The data is stored temporarily until it is automatically deleted. The data is not merged with other data. The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR.
According to the internet host, the data from the log files are summarised into reports. We may also statistically evaluate anonymous information of this kind in order to optimise our website and the technology behind it.
This processing of your personal data is permitted on the basis of our legitimate interest. We do not use your data to draw conclusions about you as a person. The only recipients of the data are FV FRANKFURTER VERMÖGEN AG as the responsible body and the internet host.
2. Use of website analysis services
The tracking measures listed below and used by us are carried out on the basis of Article 6 (1) sentence 1 (f) EU-DSGVO.
We use the tracking measures to ensure that our website is designed to meet requirements and is continuously optimised. We also use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you.
These interests are to be regarded as legitimate in the sense of the aforementioned regulation. The respective data processing purposes and data categories can be found in the corresponding tracking tools.
a. Matomo
We use the analysis software Matomo on our website to analyse and statistically evaluate the use of the website. Cookies are used for this purpose. The information generated by the cookie about the use of the website is transmitted to our hoster and our servers and summarised in pseudonymous user profiles. The information is used to evaluate the use of the website and to enable a needs-based design of our website. The information is not passed on to third parties.
Under no circumstances will the IP address be associated with other data relating to the user. The IP addresses are anonymised so that an assignment is not possible (IP masking). Your visit to this website is currently being tracked by Matomo web analytics.
The data that Matomo stores is listed at the following link:
You can prevent this website from collecting and analysing the actions you take. This protects your privacy, but also prevents the owner from learning from your actions and creating a better experience for you and other users.
3. Device width detection
This website is programmed in PHP (Hypertext Preprocessor) and JS (JavaScript) and offers you the advantage of a responsive design. No cookies are used for device width detection! Your device only transfers technical data and browser information, from which the programming derives a percentage for the display. This information is not linked and stored with personal information, but is requested anew each time you visit. Your device is not recognised – so there is no need to worry about data protection.
4. SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS. This also protects the data described in point 1 of this section.
5. Newsletter
If you have given your consent, we will regularly send you our newsletter or comparable information to the email address you provide us for this purpose. Subscribers may also be informed by email about circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances).
We require a valid email address for a valid registration. We use a ‘double opt-in’ procedure to verify that the registration was actually made by you. For this purpose, we log the order of the newsletter, the sending of our confirmation email and your reply to it. We do not collect any further data. The data will be used exclusively for sending the newsletter and will not be passed on to third parties.
You can revoke your consent to receive the newsletter at any time. You will find a corresponding link in every newsletter. You can also inform us of your request using the contact details given at the end of this data protection notice.
6. Electronic communication
If you send us a message using the contact form, you give us your voluntary consent to process the personal data required for the purpose of establishing contact. To do this, you need to provide a valid email address, which is used to assign your request and to answer it. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.
7. Use of Adobe Typekit
We do not use Adobe Typekit. The fonts used are stored locally and are not provided by a third-party provider.
8. Use of Google Maps
This website does not use Google Maps.
9. Embedded YouTube videos
We do not embed YouTube videos on some of our websites.
10. Further links (social media)
We maintain an online presence within social networks and process user data in this environment in order to offer information about us to active users or to communicate with them. You can access these sites by actively clicking on the corresponding buttons on our website.
In this case, user data may be processed outside the European Union. This may result in risks for users because, for example, it may be more difficult to enforce user rights.
In addition, user data is usually processed within social networks for market research and advertising purposes. This means that user profiles can be created on the basis of user behaviour and the resulting interests of users, which in turn may be used to place advertisements within and outside the networks, as these presumably correspond to the interests of the users. As a rule, cookies are stored on users’ computers in order to store the interests of users and their usage behaviour. In addition, data can also be stored in the user profiles independently of the devices used by the user (in particular if you are a member of the respective platforms and are logged in there).
For a detailed description of the forms of processing and your opt-out options, please refer to the data protection declarations and the respective operator information of the individual networks.
In the case of requests for information and the assertion of data subject rights, we would like to point out that you can most effectively assert these with the providers who have access to the user data and can therefore take appropriate measures and provide information directly. However, if you should require assistance, please do not hesitate to contact us.
11. Hosting
Our website is hosted externally by the following professional provider, who is also our website designer:
Taquiri GmbH & Co. KG
Lange Fören 12
35625 Hüttenberg
Your personal data collected on this website is therefore stored on the servers of the aforementioned host. As already described, this includes, for example, your IP address, access to this website, contact requests and data, as well as other data generated by our website.
We use external hosting for the stated purposes and to ensure that our online offering is provided securely and efficiently by a professional provider.
12. Validity of this data protection declaration
Our data protection declaration should always meet current legal requirements and reflect changes to our services, e.g. when introducing new services. Therefore, the latest data protection declaration applies each time you visit our website.
Date of data protection declaration: November 2024
13. Questions about data protection
If you have any questions regarding data protection at FV FRANKFURTER VERMÖGEN AG, our data protection officer or coordinator will be happy to help:
Contact details for our data protection officer or coordinator:
Name: Uwe Eilers
Company: FV Frankfurter Vermögen AG
Telephone: + 49 (0) 6172 945 95 0
Fax: + 49 (0) 6172 945 95 99
E-mail: info@frankfurter-vermoegen.com
A data protection officer has not been appointed because the existing legal requirements do not require this.
The competent supervisory authority depends on your country of residence, your work or a suspected data protection violation. A list of the supervisory authorities (for the non-public sector) with addresses can be found at: www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html